Business Process Outsourcing
Customer Care By bringing an information technology system
To assist in management to increase efficiency
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BPO (Business Process Outsourcing)
Business Process Outsourcing or BPO is a supporting tool for marketing, sales, and customer services with the use of Information technology in management to enhance effectiveness and save operational procedure and time.
Customer Service Outsourcing
(Customer Service Outsourcing)
One to One Contacts offers a full process of operation and coordination to give convenience and speediness for utmost satisfaction to organizations’ customers. The service includes call center management that provides advices and basic information through telephone lines about products, services, complaints and initial helps for customers. Plus, installation and management of service outlets and payment counters, electronic data base management and installation, customer relation activities, such as newsletters and various activities.
Marketing and Sales Outsourcing
(Marketing & Sales Outsourcing)
One to One Contacts offers inquiry and advisory services on products and services. It also provides services throughout the process, including purchasing order, product delivery, stock control and payment.